Attention Loan Officers- We are a team, working together. Keep up the snarky attitude and we can always change loan officers.
I don’t know when selling real estate became so confrontational- almost a contact sport. Sometimes a simple real estate transaction feels more like a pissing contest with everybody out to draw blood.
Recently we had another appraisal come in low. This time $27K low for one of our buyer sales. We comped the house, went over the comparable sales with our buyers, and everybody felt the house was worth more than the buyers were paying. And did I mention we were in a multiple offer situation?
The phone call from Fifth Third the loan officer? The appraisal came in low. Guess the seller will have to come down.
NOT!
First of all, there is another buyer waiting in the wings who looked at the same comps we looked at, the sellers looked at and the listing agent looked at. The appraisal is just one persons’ opinion- a person we don’t know. A person who does not have a fiduciary to the buyer. A person who doesn’t have to explain their conclusions to us.
So what did the snarky attitude from the loan officer accomplish? A pay day for a different loan officer. She didn’t want to correct the problem or even attempt to remove the one obstacle keeping or clients from getting the home they want. She got snotty and we sent our buyers to a different loan officer.
You need to remember they aren’t married to you. They’ve spent more time with us. They trust us. And they know you have no legal agency relationship with them. The agents in a transaction are the only people involved in the real estate transaction who have a legal agency relationship and we are the only people in the transaction who actually have a fiduciary obligation to our clients.
So the next time you consider getting snotty to a buyer’s agent, remember this story.
What a Buyer’s Agent DOES NOT Want to Hear From the Loan Officer
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If You Work As My Buyer’s Agent, How Much Does That Cost Me?
Why are the Seller and I BOTH Paying for Title Work/Insurance?
What is the Deposit For? How Much Should it be?
Jackie Hawley
Keller Williams Realty, Clarkston
(248)736-6407